About the Author

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Joe Harris, CCIE No. 6200 (R&S, Security & SP) is a Systems Engineer with Cisco Systems® specializing in Security. In addition to authoring Cisco Network Security Little Black Book, Joe has also been a technical reviewer for several Cisco Press publications and written articles, white papers, and presentations on various security technologies. He also assists various Certification Partners by beta testing their newest CCIE certification workbooks and has been recognized by Cisco as an SE Wall of Fame award winner.

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Introducing Cisco IOS Service Diagnostics

February 28th, 2008 • Related • Filed Under

Cisco IOS Service Diagnostics is an embedded feature that enables customers, partners and Cisco Technical Assistance Center (TAC) engineers to diagnose software and network neighborhood issues on Cisco platforms, and minimizes troubleshooting time. It provides infrastructure to facilitate the deployment of customized diagnostics functionality and a set of scripts addressing specific diagnostics scenarios.  It automates some of the vast troubleshooting expertise of Cisco engineers starting with the Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Quality of Service (QoS) areas. The goal is to provide users with the capability to easily perform common troubleshooting activities and receive diagnostic information pinpointing problems, while decreasing the need for users to write their own scripts or EEM policies. 

Availability
Cisco IOS Service Diagnostics scripts for BGP, OSPF and QoS have been added to Cisco Beyond under the Diagnostics section: www.cisco.com/go/ciscobeyond 

Contact
For full details please refer to the Cisco IOS Service Diagnostics page URL below. If you have additional questions, please send email to our alias: emb-mgmt-pm@cisco.com 

For More Information Links

Cisco IOS Service Diagnostics
Cisco IOS Service Diagnostics Presentation 
Cisco IOS Service Diagnostics Q&A
Cisco IOS Service Diagnostics User Guide 

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