About the Author

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Joe Harris, CCIE No. 6200 (R&S, Security & SP) is a Systems Engineer with Cisco Systems® specializing in Security. In addition to authoring Cisco Network Security Little Black Book, Joe has also been a technical reviewer for several Cisco Press publications and written articles, white papers, and presentations on various security technologies. He also assists various Certification Partners by beta testing their newest CCIE certification workbooks and has been recognized by Cisco as an SE Wall of Fame award winner.

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Unified Communications Applications: Empower Employees by Simplifying Collaboration

March 31st, 2008 • Related • Filed Under

When agencies first adopt unified communications, the usual goal is to connect to each other and to citizens with voice and voicemail. But that’s just the beginning. Once the framework is in place, agencies can add different unified communications applications one by one—like presence, multimedia collaboration, TelePresence, and accessibility—to empower the workforce. These applications enable richer forms of collaboration and give agencies the flexibility to respond quickly to changing mission needs. What’s more, deployment is simplified because unified communications applications take advantage of the agency’s existing information-security policies. Read More

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