Automated Product/Field Updates from CCO
Over the past few months, it feels like the number of external Field Notices have increased. As a result, we should ensure we are receiving these updates from CCO to ensure we are being as proactive as possible. Please have a look at the URL below regarding how you can receive automated product updates, EOL notices, and Field Notices.
http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do
I’ve selected all alerts for all products and then created Outlook rules to organize the messages based upon type such as EoL, FN, etc.. I then create a special rule for FN’s to play a specific sound and pop up an alert so I won’t ignore it.
Hope this helps.
